Propensity Modeling- Case Study

Standardizing Product Lines Using MDM

Customer

The world’s second-largest manufacturer of home appliances.

Business Need

Marketing managers are often interested in and challenged with measuring the effectiveness of their website on current and prospective customers.Does the current version of their website provide a platform necessary for customers to browse all the products offered, compare information about the different products to then ultimately lead a customer to make a purchase?From this, can we capture a customer’s behavior on the website that indicates a likelihood or propensity to make a purchase. In other words, can we predict whether or not a customer will make a purchase based on their web browsing history?

Customer Challenges

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